Customer Feedback

A huge “Thank You” to each and everyone of you who have taken the time to give us your feedback.

Your responses are invaluable as the information helps us to provide the goods and services you really want, and also to improve customer service when and where necessary. If you want to offer your own thoughts and comments please feel free to do so through the contact form here https://fishingmugs.co.uk/contact/


Very many thanks for you good wishes and no doubt like me you will be happy to see the backend of what has been a pretty awful year so here’s to 2021 being a Happy, Healthy and a Good one for business. 

I’ll look forward to seeing all the new products when they come on line and I’m sure they will be well worth viewing. 

In the meantime stay safe and keep well – and we’ll keep in touch.

Cheers. Jim Boyd

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Thanks very much for your kind message and your Christmas card.

All the very best for 2021.

Regards. 

Bill Clark

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Thanks for your kind words which is reciprocated to you and your family .

I look forward to your email tomorrow and will certainly be doing some ‘shopping’ in the new year thanks for your Christmas card and look forward to browsing your website for some goodies.

Happy New Year!

Regards,

Alastair Eglington

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First of all thanks very much for the Christmas card – lovely touch and nice to receive and I hope you and your family had a great Christmas 

Also thanks for the email and the discount codes I will be ordering a mug or two in the new year! My wife dropped one on the carpet and it broke so need a replacement but I’m getting some for others too!

Thanks again,  all the very best for you for 2021 and I look forward to the new mugs and the new fishing season

All the best

Kelvin  

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Excellent mate, much admired by our fishing crew.

Kind Regards 

Phil Higginbotham

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It’s a gift for my husband, not given it him yet but I absolutely love it and I know he will too 🤠 thank you

Allison Smith

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I’m very pleased with my mug, excellent quality and excellent service.

Mark Ingram

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Good morning David and Dave,

Just a line to thank you both for the wonderful and much appreciated Christmas card which arrived this morning.

So kind of you to create and send these and I look forward to using the discount code.

Seasons greetings and best wishes for 2021 to you both and the team at Fishing Mugs.

Kindest regards,

Colin McClintock

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Just to let you know that the mug arrived today and it is lovely. 

Thank you very much. 

Regards 

Marion (Houston)

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Meant to contact you sooner – just to let you know that the Megan Boyd fishing mug arrived safe and sound. The quality of this is absolutely superb – it is part of my son’s Christmas present and I know he will be absolutely delighted with it. As someone who has a very keen interest in photography I can appreciated all the hard work that must have gone in to producing such fine detailed work. 

As a matter of interest I have been involved in angling journalism and PR for over 40 years now but at the age of 83 have obviously cut back considerably. I have written the angling column in the Sunday Post for over 35 years, something I am extremely proud of, and currently, on behalf of a number of Stillwater fisheries, edit and distribute their fishery reports on a weekly basis.

Trust this finds you well and doing good business with a superb product. If you feel there is any way I might be able to help you promote the mugs then please give me a shout.

Best regards

JIM BOYD

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Very happy with the quality of the product and the excellent service.

Gary Chambers

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Lovely to have the mugs having known Megan Boyd in her hay-days, the fifties, and lived and worked in Helmsdale. Thanks.

Murray Kirkwood

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Very happy David and Dave, my brother was very impressed. Now he’s trying to tie one!

Thanks

Guy Kebell

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I bought this mug for my dad who fishes. It arrived in great condition. My dad likes to drink his tea from it.

Lynne Speller

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The order was delivered on 6 July and is excellent. Apologies for my confusion. Delighted with my “fishing mugs” – the collection will continue to grow! 

Kind regards, Colin McClintock

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Thank you so much for the kind gift of the flies – my boys were thrilled – they already abide by my adage of “you can never have too many flies”!

Love the picture of you boy with his springer on the website. I am hoping that my boys will start learning to Spey cast in the not too distant future. 

We had a fab day at Avington Lakes, they each caught 2 x 4.5lb Rainbow Trout which are now in my local smokery – one of them did loose a big one, but as they now know, they don’t get big because they are stupid fish!

Once again – thank you so much

And best wishes

Roland Dangerfield

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Hi David and Dave, 

Just wanted to say thank you again for sending my mugs out so quickly – I have received them today!

Really appreciate it 😊

Take care,

Maisie Willis

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Thanks very much for sending the 2nd. mug which arrived today. I will put the cards out once we have customers back in!

As promised please find a photo attached of yours truly with his mug outside the bar; The Wonky Pear, on facebook and instagram.

Hope the mugs keep flying out and those slabs of silver entertain you.

Regards

Mike Somers

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Dear David, phew!! Thank you. My son loved the mug I brought recently in May. We are an avid salmon fishing family….& fly tiers too…sadly no fishing as yet for us to come to Scotland .

Kind regards 

Jacqueline Goodchild

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Parcel arrived safe and sound. I think it’s great and a lovely tribute to the NHS. The fly is beautiful though I am no expert! I’m sure Vic will love it and I’ll send you a photo after Father’s Day. Thanks again.

Ann Clarke

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Hi David Mug arrived thank you so much great service.

Steve

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Hi David and Dave,

My Durham Ranger mugs arrived safely today. The design is crisp and clear and with good colour. I am very pleased with them. When I first saw them online they brought back memories.

Not long after I began fishing in my mid teens, my great uncle Will, who was gardener at Old Melrose on the Tweed, gave me a Durham Ranger amongst other tackle which he wished to pass on.  

It was dressed on a size 5/0 hook with a gut eye and it remains to this day the largest salmon fly I have seen.

A number of years later, what did I do? I chopped it up to use the materials for other flies!!! Aaaagh!  Much to my everlasting regret! I still have the hook in my fly tying kit.

I have dressed a couple since to try to make me feel better. One is a respectable size 4 which I use occasionally.

On your mugs they look close to life size. Casting a large meat hook like that  is quite a thought!

Thank you very much.

Tight lines and kind regards.

Duncan A. Baillie  

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Hi David

I received 2 of your mugs last week, & very nice they are thank you, my Partner who is a Nurse was really please with her “hero” mug, have you thought of doing them in enamel as a lot of fishermen have enamel mugs as they don’t break when thrown in the tackle bag.

Best Regards

Jeff Arnold

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Hello David.

Mugs arrived today, looks excellent. Thanks!😊

Johan Peter Øren

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Hello David and Dave,

They are fabulous photos. My boss said that your mugs are nicest fishing mugs he’s seen, no one is producing a mug like yours. 

Can you send the mugs to our Scottish office please, my colleague Tom will send them to our guests.

VBW

Anne Woodcock

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Dear David all good mugs arrived today have placed an order for three more many thanks 

Kind regards Karen Cordery 

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Thanks David so much. Mugs great. Stay safe.

VBW Jim

Jim Davies OBE DL FRSA

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Many thanks for your e-mail, no real hurry for the mug. I am very pleased with the Megan Boyd ones.

I heard about your mugs on the fishpal facebook page and had a look, and was delighted the see the Megan Boyd mugs. Someone tied the fly on our local river a couple of years ago and it caught fish, and became very popular. A favourite of mine, but not had a fish on it yet!

All the best and stay safe.

regards Patsy Grant.

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Good afternoon David,

Hope you are well and keeping busy.

Just a quick note to say that I have now received my mug and replacement print, thanks very much for those. when the print arrived I thought, I dont recall ordering a large Toblerone:)

Unfortunately, despite your best endeavours, the replacement was also damaged in transit and I attach photos for your information.

I am just letting you know for your own reference and Iam not by any means complaining about this as the service I have received has been excellent, I think your courier has let you down and the photos may assist with any feedback that you provide to them.

Will def order again in the future.

all the best

Kelvin

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Good afternoon David,

It was indeed 3rd time lucky, the poster arrived in tact on Saturday so thank you once again for the excellent service. The poster and mug were for a friend of mine who had been happily tying flies for me all last season so he was delighted, see attached response from him which I think is down to the quality of the items!

I hope you get to the Beauly in April, I was lucky enough to fish there a couple of seasons ago and caught a lovely fish of around 7lb – Gledswood shrimp on a gold double! Same fly hooked a cracking double figure fish on the Oich which I duly lost at my feet! Story for another time!

Thanks again

Best

Kelvin